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In our world, it's a given that outsourcing IT is a good thing. Outsourcing lowers operating costs, eliminates backlogs, improves data input quality, production and document availability. And, in the end, outsourcing adds profits to the bottom line. This article examines the intricacies involved in ensuring outsourcing success looking both inside the company and the management of the href="http://www.broadspire.com/">IT outsourcer.