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Title\|Newest\|Oldest [1] [2] [3] [4] [5] [6] [7] [8] [9] [10]»
Treating Oneself by Renting out a Limo By : Tymone Oaklin-5496 It has always been a topic of discussion among students that which car to drive to their school parties. Those without cars always ask for favors from their friends that they should lend lift to them. It has been always an issue with kids of driving in a very good car. Non Geographic Numbers - 0870 Call Rules Changing In The UK By : Mark Edmondson-11606 From January 2008 the regulations regarding non-geographic numbers are changing. How are they changing and what can you do to help protect your business? Turning Customer Service Inside Out By : Craig Harrison-13763 Did you know your company's internal customer service affects external customers? Learn how internal communication, teamwork and an appreciation of the bigger picture all translate into better external customer service. We're all in this together. Turn your service inside out! Your Voice of Customer Service By : Craig Harrison-13763 Harness the power of your voice to deliver great customer service using the telephone. Ideal for CSRs, TSRs and all who use the phone, the voice of customer service calms, comforts and conveys compassion as it serves customers. Convey care, concern and more. Saluting the Squawkers: Complaints Often Key to Improving Sales, Retention and Loyalty By : Craig Harrison-13763 Learn to relish customer complaints for the insights they provide to improve your operations. Compainers teach you what's wrong, what's broken and what customers care about. Say THANK YOU the next time a customer takes the time to complain. They're doing you a favor! Magic Words to Customers By : Craig Harrison-13763 Learn the words, phrases and questions that are music to the ears of your customers. They contain magic as they warm, comfort and calm your customers. Whether you're in customer support, retail, hospitality or serving by phone, employ magic to keep your customers smiling! The Importance Of Quality Customer Service Unleashed! By : Joe Hallard Considering all things being equal, why is it that some companies flourish in the face of adversity while others crumble? Studies have proven that it is not because a company offers a lower price, or even a better product for that matter. Getting the Right Services for your Business Phones: Music on Hold By : Tymon Hytem-5496 The term music on hold (MOH) is related to the business practice of playing pre-recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. Music on hold is especially related to situations involving customer service. Many of the Music on hold systems are integrated into a businesses telephone system via an audio jack on the telephone equipment named "MOH". Radio 101: Understanding Pulse Time Modulation By : Tymon Hytem-5496 In Pulse time modulation the signal is sampled by pulses of constant amplitude but the instantaneous magnitude of the sample determines one of the following characteristics of the pulse that is width and position or frequency. Thus at the sampling time, width or position or frequency of pulse varies proportional to the instantaneous value of the signal. Thus the following three types of Pulse time modulation are pulse width modulation, pulse position modulation and pulse frequency modulation. Radio 102: Pulse Modulation By : Tymon Hytem-5496 In pulse modulation continuous waveform is sampled at regular intervals and the information collected at the sampling times together with synchronizing pulses if any is transmitted. At the receiving end the original waveform may be reconstituted from the received signal. Pulse modulation differs from amplitude modulation and frequency modulation in the fact that the signal is not supplied continuously. But in spite of this the signal at the receiver output may have negligible distortion. Science 101: Earth Curvature and Troposphere Propagation By : Tymon Hytem-5496 The curvature of earth produces two effects firstly it reduces the difference in the path lengths between the direct and ground reflected waves by raising the point of reflection above that of a plane earth and as a result tends to reduce the strength of the received field, secondly curvature of the earth causes the reflection at the ground to take place from a spherical rather than a flat surface so that the reflected ray becomes divergent and consequently becomes weaker at the receiving point. What image does a good brand name have on customers? By : William This article explains the effect of branding on the image of a business in the mind of a customer. How does branding help in retaining and getting repeat customers By : William This article explains how branding can help a business in retaining customers and getting repeat business. The Variety of Uses of a Hospitality Pavilion By : Neil MacLeod A hospitality pavilion has been creatively designed to provide a quick and easy solution to a number of different problems. A hospitality pavilion is capable of providing protection, for eight to twelve smokers, from the wind and rain. Hospitality pavilions are constructed from the best raw materials available, for increased durability against the harsh elements outside. Role of customer service in success of business By : William This article defines the role of customer service and its significance in the success of a business enterprise.
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